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Menu Management

Recently, based on average data, it looks like this system has gone down for about 1092 minutes at a time.

5 entries, newest to oldest

June 8, 2026 at 10:36 PM UTC

Multiple Otter Dashboard Sections Down ℹ

Mitigated - We have identified and mitigated a potential issue affecting multiple sections of the Otter Dashboard, including Settings and Menu pages, which may have been unavailable or not loading as … June 2, 2026 at 10:57 PM UTC

Issue Affecting Menu Publishing to Some Locations/Channels ℹ

Recovery - We are experiencing potential issues regarding some menu locations or channels being unavailable to publish to, particularly with our direct-to-consumer integrations. This issue has seen … May 26, 2026 at 2:07 AM UTC

[Uber Eats] - 86ing Functionality Not Working ℹ

Mitigated - We have identified and mitigated an issue affecting 86ing, where items marked as unavailable in Otter were successfully updating on other platforms but were intermittently failing to … May 25, 2026 at 11:01 PM UTC

Menu Item Save Error & Photo Upload Failure ℹ

Mitigated - We identified and mitigated the potential issue affecting Menu Manager, where users were unable to add items and experienced errors when uploading menu photos. We are continuing to monitor … April 9, 2026 at 4:18 PM UTC

Major Operational Issues Detected ℹ

MITIGATED - We detected an issue potentially causing latency/slowness in some of our products, including Otter Dashboard and the Otter App. Update as of 9:52 AM PST: This issue has seen recovery and …