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Tablet Software

Recently, based on average data, it looks like this system has gone down for about 283 minutes at a time.

4 entries, newest to oldest

June 29, 2026 at 6:09 PM UTC

Order Notification Issues Detected ℹ

Mitigated - We have mitigated an issue about the orders not appearing in the Orders section of the Otter app. Our team continues to monitor the system closely to ensure full stability and data … May 22, 2026 at 4:07 PM UTC

Non-Otter POS Customers Prompted for PIN on Otter App ℹ

Recovered - We’ve observed reports that some non-Otter POS customers are being prompted to log in with a PIN on the Otter App. We are currently seeing signs of recovery, and confirming final … April 9, 2026 at 4:18 PM UTC

Major Operational Issues Detected ℹ

MITIGATED - We detected an issue potentially causing latency/slowness in some of our products, including Otter Dashboard and the Otter App. Update as of 9:52 AM PST: This issue has seen recovery and … February 13, 2026 at 4:35 AM UTC

Major Operational Issues Detected ℹ

RECOVERED - We are investigating a widespread issue potentially affecting several of our products, including Order Management, Analytics, Hardware, and Integrations. Update as of 10:23pm PST: We are …